Quality & Safety Unit

ERH established a designated Quality and Safety Unit (QSU) in January 2006 following a review of the functions of the ERH committee structure, roles of staff engaged in quality, safety and risk management and a management restructure in 2005. The QSU is managed by the Director of Primary Care and Quality Management and consists of a Quality Coordinator (1.0 EFT), Project Officer Safety and Risk (1.0 EFT), Project Officer Clinical Governance (0.4 EFT) and an Administration Assistant (1.0 EFT).

Links with the Aged Care Quality Officer in Glanville Village have also been formed and are continuing to be developed.

The broad function of the QSU is to put into practice strategies to improve the safety and quality of services provided by Echuca Regional Health. Specific activities the QSU are responsible for and oversee are outlined below: 

• Coordination of ACHS Accreditation; 
• Coordinating quality and continuous improvement projects; 
• Patient satisfaction monitoring; 
• Oversee and coordinate governance activities; 
• Risk Management; 
• Ongoing support of ERH committee structure; 
• Legislative and standard compliance .